Operating boundaries

Cases where we do not promise intervention.

Client safety also depends on knowing when to stop. Some situations are not technically treatable; others require specialized labs, authorities, exchanges, or legal advisers.

Closed office storage and folders representing clear boundaries

Out of scope

Explicit limits before work begins.

01

Public address only

A public address can show transactions and on-chain balance, but it cannot recover private keys, seed phrases, or wallet access.

02

Funds already sent to scammers

CryptoRestore does not promise recovery of stolen funds or funds sent to addresses not controlled by the client. These cases require authorities, exchanges, lawyers, and tracing.

03

Third-party wallets or accounts

We do not access third-party wallets, exchange accounts, devices, or assets. The technical session is only with the person who controls the material and performs the actions themselves.

04

Hardware wallet without PIN or seed

If a case requires fault injection, chip-off, glitching, or other invasive hardware techniques, CryptoRestore does not directly attack the device.

05

Financial advice

We do not recommend what to buy, sell, or hold, and we do not manage assets, allocation, trading, or investment decisions for the client.

06

Promises without prerequisites

If technical material, proof of entitlement, minimum information, or realistic prerequisites are missing, the case is stopped before false expectations are created.

Complex hardware

When PIN and seed phrase are missing.

If both the PIN and seed phrase are missing, CryptoRestore does not directly perform hardware attacks. We can still run a preliminary review, preserve the device correctly, and, when economically sensible, refer the client to a specialized hardware wallet recovery lab.